Purchasing & support information

If you and your doctor decide that coagulation self-testing is right for you, we are committed to making it as easy as possible for you to start. Our friendly customer support staff in your country will be able to guide you.

Select your country to find your local CoaguChek® support contact. 

They will answer your questions, including how to purchase a CoaguChek self-testing device and provide technical support.

 

  

Africa

South Africa

Roche Products(Pty)Ltd
90 Bekker Road
Vorna Valley
Midrand
South Africa 

Contact Support: +27 11 504 4600

randburg.reception@roche.com

  

Asia

Bahrain

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

China

Roche Diagnostics (Shanghai) Limited
Contact Address: 8/F, Building 2, The Hub, No.900, Shen Chang Road
Shanghai, 200335
P.R.China

Customer Support: +86 400 820 8864
or                             +86 800 820 8864

shanghai.communicationschina@roche.com

Israel

Gamidor Diagnostics Ltd.
32 Shacham St. Petach Tikva
Israel

Customer Support: 1800-071-018
or 03-9277285

coaguchek@gamidor.co.il

coaguchek.co.il

Egypt

Rodiagnostics Egypt for trading S.A.E
6 Ebn Arhab st. 
Floor # 15
Giza – Egypt

Customer Support: 16311
or                             +2 02 35713665

egypt.coaguchek@roche.com

Hong Kong

Roche Diagnostics (Hong Kong) Limited
Level 17, Tower 1, Metroplaza,
223 Hing Fong Road, Kwai Chung
New Territories
Hong Kong

Customer Support: +852 2481 3387
hongkong.coaguchek@roche.comhongkong.diagnostics@roche.com

Iran

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Iraq

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Jordan

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

  

KSA

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Kuwait

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Lebanon

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Libya

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Malaysia

Roche Diagnostics (M) Sdn. Bhd.
B-20-1, Level 20, The Ascent, Paradigm
No. 1, Jalan SS7/26A, Kelana Jaya
47301 Petaling Jaya, Selangor
Malaysia

Customer Support: +603 7967 2388
malaysia.diagnostics@roche.com

Maldives

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Oman

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Palestine

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

  

Qatar

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Singapore

Roche Diagnostics Asia Pacific Pte Ltd
8 Kallang Avenue
#11-01/09 Aperia Tower 1
Singapore 339509

Customer Support: +65 62727500

francis.ng@roche.com

South Korea

Roche Diagnostics Korea Co., Ltd
Daechi-dong
Gangnam-gu, Seoul
Korea

Customer Support: +82 2 5503300
korea.coaguchek@roche.com

Website

Taiwan

Roche Diagnostics Ltd., Taiwan
10th Floor, No. 2, Section 3, MinQuan East Road
Zhongshan District, Taipei City 104
Taiwan

Customer Support: (02) 2183 6688
taipei.tw_diagnostics@roche.com

Thailand

Roche Diagnostics (Thailand) Ltd.
Rasa Tower 555 Phaholyothin Rd.,
Chatuchak, Bangkok 10900
Thailand

Customer Support: +66 (0) 2791 2234

United Arab Emirates

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

Yemen

Roche Diagnostics Middle East FZCO
JAFZA One, Tower A, Floor 24
P.O Box 261001
Dubai, UAE

Customer Support: + 971 (0) 4 8169000
Fax                           + 971 (0) 4 8169001

  

Europe

Austria

Roche Diagnostics GmbH
Professional Diagnostics
Engelhorngasse 3
1210 Wien

Customer Support: +43 1 277 87 455

www.ich-messe-selbst.at

Belgium

Roche Diagnostics Belgium sa/nv
Schaarbeeklei 198
1800 Vilvoorde
Belgium

Customer Support: +32 2 247 45 60
Order directly: +32 2 247 47 03
vilvoorde.orders@roche.com

Czech Republic

Roche s.r.o.
Dukelských hrdinů 52
170 00 Praha 7
Czech Republic

Customer Support: +420 220 382 500
prague.info@roche.com

Website

Denmark

Roche A/S
Industriholmen 59
2650 Hvidovre-Copenhagen
Denmark

Customer Support: +45 36 399898
denmark.diagnostics@roche.com

Website

Finland

Roche Diagnostics Oy
P.O.B 160
Klovinpellontie 3
02181 Espoo
Finland

Customer Support: + 358 10 554 511
etunimi.sukunimi@roche.com   

France

Roche Diagnostics
2 avenue du Vercors
BP 59
38242 Meylan Cedex
France

Customer Support: + 33 4 76 76 31 00

Germany

Roche Diagnostics Deutschland GmbH
Sandhofer Straße 116
D-68305 Mannheim
Germany

Customer Support: 0800 0800-855

Website

Greece

Roche Diagnostics (Hellas) S.A.
18-20, Amarousiou - Chalandriou Str.
151 25, Marousi, Greece

greece.coaguchek@roche.com

Croatia

Roche d.o.o.
Ulica grada Vukovara 269a
10000 Zagreb
Croatia

Customer Support: +385 1 4628382

  

Hungary

Roche Diagnostics Hungary
2040 Budaörs Edison u.1.
Hungary

Customer Support: +36 23 446 871
Order directly: + 36 23 446 777
dialoghu@roche.com

Ireland

Roche Diagnostics Ltd.
Charles Avenue
Burgess Hill, West Sussex, RH15 9RY
United Kingdom

Customer Support: 1800 992 868
burgesshill.coaguchek@roche.com

Shop

Italy

Roche Diagnostics S.p.A.
Via G.B. Stucchi 110
Monza (MB), 20900
Italy

Customer Support: + 39 800 610 619
Order directly: +39 800 620621
monza.labdia@roche.com

Netherlands

Roche Diagnostics Nederland BV
Transistorstraat 41
1322 CK Almere
The Netherlands

Customer Support: 0800 223 5788
info@levenmettrombose.nl

Norway

Roche Diagnostics Norge A/S
Brynsengfaret 6 B
Oslo, 0667
Norway

Customer Support: +47 23 37 33 00

Website

Poland

Roche Diagnostics Polska Sp. z o.o.
Wybrzeze Gdynskie 6B
Warszawa, 01-531
Poland

Customer Support: +48 22 481 5555

Romania

Roche Romania SRL
Diagnostics Division
68-72 Polona Street
Building Polona 68 Business Center, 3rd floor, 1st District
010505 Bucharest

Customer Support: +40 372 177 930

romania.coaguchek@roche.com

www.coaguchek.ro

Russia

Roche Diagnostics Russia LLC
ООО "Рош Диагностика Рус"
ул. Летниковская, д.2, с.2,
Бизнес центр "Вивальди Плаза"
Москва, 115114
Российская Федерация

Customer Support: 8-800-100-19-68

moscow.reception_dia@roche.com

Website

  

Slovakia

Roche Slovensko, s.r.o.
Diagnostics Division
Lazaretská 12
811 08 Bratislava

Customer Support: +421 2 5710 3694

slovakia.support@roche.com

Slovenia

Roche farmacevtska družba d.o.o.
Vodovodna cesta 109
SI-1000 Ljubljana
Slovenia

Order directly: +386 1 56 80 279
Customer Support: +386 1 56 80 260 
dia.narocila@roche.com

Spain

Roche Diagnostics SL
Avda. de la Generalitat 171-173
ES-08174 San Cugat del Vallés (Barcelona)
Spain

Customer Support: +34 902 433 333
informacion.coaguchek@roche.com
Website

Sweden

Roche Diagnostics Scandinavia AB
Karlsbodavägen 30
Bromma, 16126
Sweden

Customer Support: +46 20 456500

Website

Switzerland

Roche Diagnostics (Schweiz) AG
Industriestrasse 7
Rotkreuz (ZG), 6343
Switzerland

Customer Support: 0800 80 66 80
Order directly: +41 41 799 6100
order.ch@roche.com

Website

Turkey

Roche Diagnostics Turkey A.Ş.
Esentepe Mah. Kırgülü Sok. No.4
Şişli 34394 İstanbul
Turkey

Customer Support: +90 800 211 36 36

United Kingdom

Roche Diagnostics Ltd.
Charles Avenue
Burgess Hill, West Sussex, RH15 9RY
United Kingdom

Customer Support: 0808 100 7666
burgesshill.coaguchek@roche.com

Shop

  

Oceania

Australia

Roche Diagnostics Australia Pty Ltd
2 Julius Avenue
North Ryde, NSW 2113
Australia

Customer Support: 1800 802 409 
Technical Support: 1 800 645 619
Contact

  

New Zealand

Roche Diagnostics NZ Ltd
15 Rakino Way
Mt Wellington
Auckland

Customer Support: + 64 508 695 433
rdnz.orders@roche.com

Website

  

North America

Canada

Coagulation Info-Line
Roche Diagnostics Canada
201, boul. Armand-Frappier
Laval (Quebec) H7V 4A2
Canada

Customer Support: +1 877 426 2482
laval.info_line@roche.com

Website

  

United States

Customer Support: 1-800-779-7616
indianapolis.poc-web@roche.com

Website

  

South America

Brazil

Roche Diagnóstica Brasil Ltda.
Av. Engenheiro Billings, 1729, prédio 38
São Paulo, SP, 05321-010
Brazil

Customer Support: +55 0800 772 0295
brasil.ceac@roche.com